Delete Account
We're sorry to hear that you're considering deleting your account. Your
presence and engagement mean a lot to us, and we'd love for you to stay. If there's anything we
can do to improve your experience or address your concerns, please don't hesitate to contact our
support team by tapping the "Contact Support" button on the Delete Account
screen.
If you still wish to proceed with deleting your account, please follow these concise steps:
01
Go to Settings
- Open the app and tap on the profile or settings icon in the top-right
corner.
- Select "Settings" from the options.
02
Choose Delete Account
- Scroll down to the bottom of the Settings menu.
- Tap on the "Delete Account" option, marked with a red trash
bin icon.
03
Select Reason and Confirm
- On the Delete Account screen, choose your reason for leaving from the
provided
options (optional).
- Tap the red "Delete Account" button at the bottom of the
screen.
- Carefully read the confirmation prompt and tap "Delete
Account" to confirm.
04
Wait for Deletion Process
- A loading screen will appear, indicating that your account is being deleted.
- Once complete, a confirmation screen will be displayed, and you can close
the
app.
Alternative: Deactivate Account
- If you're unsure about permanent deletion, choose "Deactivate Account" on
the
Delete Account screen to temporarily suspend your account.
- You'll have a specified period (e.g., 30 days) to reactivate your account
before
it's permanently deleted.
Remember, we value your presence and feedback. If there's any way we can
persuade you to stay, please reach out to our support team. We're always here to listen and
help.
